I had a problem with zooming CIVIS-IPC-2935 through web interface (and HTTP API too) of VSM. I have VSM 6.3.2 MR1. Video streams fine, pan, tilt works fine. Zoom works fine directly from web interface of IP camera, but not through VSM. I have tried with 2 similar cameras.
Firmware version of is 1 .6.17.2084-O1.5523
I have heard in this forum about problems with zoom in this firmware. Yesterday I saw working zoom in third-party company
and there was 220.127.116.114-01.4216.
I can't download software from cisco.com (don't have rights). Vendor's technical support works very poorly and slowly. Cisco TAC says sends me to the vendor.
Can I downgrade firmware of camera and where could I download 1.5.10 version? And where can i download it?
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