VSM Upgrade from 6.3.2 to 7.0 (and beyond)

[cnegrete]

Hi everyone.

Is there a "simple" procedure to install VSM 7 (and beyond) on a CIVS-MSP-2RU server that came with VSM 6 preinstalled (I mistakenly specified another server type before but edited it)?

I've found the tar file to reformat the server to 6.3.2, and a guide to reformat it to 7.0 (with a warning that this should be used on servers preinstalled with 7, which is not the case), but I can't find a simple guide to just do a clean install and a clean upgrade (not migration, as the customer doesn't need the previous data).

Does this exist? Do I have to open a TAC case for the upgrade to be done?

We already have:

L-CPS-M-OM-SW7

L-CPS-M-MS-SW7

L-CPS-M-SASD-7

Which in theory should cover the upgrade.

By the way, this server apparently came preinstalled with 6.2.0 (YaST says so).  And it has SuSE 10 SP1.

I hope this server is upgradable, since on the download page I can only see mentions about servers that came preinstalled with 6.3, not way back to 6.2.

Please advice.

Thanks in advance.

[dayauto67]

We never migrate. Just export all of the CSVs reformat to the new import CSV and import.

If there is a site with a REHL and SUSE server, a file must be modified through putty for the system to work properly.

There is no file to fix it you have to go into a file and edit it. Attached is a copy of the putty session and below is an

outline of what we did.

sudo su -

cd /usr/BWhttpd/bin

ls

Look for the file called installHMconfigs

vi installHMconfigs

Toward the end of the program you will see an entry that looks like the following

cat <

sdt No-Op

ENDOFINPUT53,0-114%2,1  1049234567-- INSERT --49,714%87654321cho "ho "o " ""50cat <

No-Op    

press letter I for insert

Change the code to look like the following

echo ""

#cat <

#sdt No-Op

#ENDOFINPUT53,0-114%2,1  1049234567-- INSERT --49,714%87654321cho "ho "o " ""50cat <

No-Op  

then save and quite

[Jason Rossi]

You will be upgrading. Going from 6.x to 7.x is considered a "migration" not an "upgrade" since it is a complete system change. But you don't have to actually migrate data during the "migration". The steps in this thread will get your 6.x to 7.x. I have some CIVS machines which migrated just fine using the procedure.

[cnegrete]

Thanks, that's encouraging.  I'll be doing this tomorrow.  Let's hope it'll work as is because I still don't have the means to reimage it from scratch.

[dayauto67]

I have an external USB DVD burner. Burn the 6.3.2 ISO to the DVD. You should be able to just plug it in to the USB port and reboot. It will try to rebuild the RAID. If you get an error or a freeze just reboot and try again. I had to do this three times on my last rebuild. Cisco said they had seen that before and was ok.


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[cnegrete]

Great.

I'll do that and report (and rate) tomorrow.

Thanks everyone


Sent from Cisco Technical Support Android App

[cer43tcent]

I'm in a similar situation as the original poster.  I was wondering if Cisco VSM 7.5 can be run on a CIVS-MSP-4RU with SLES 11 SP2?  Or can it only be run on SLES 10 SP1?

[Scott Olsen]

Personally, I'm not sure if it would function as I haven't tried it.  However, I can tell you that it is not supported by Cisco from any documentation I've seen.

[dayauto67]

We have tried 7.1&2 on the 4RU (3 sites) but have not been able to get the load critical errors to stop even after adjusting the metric previously mentioned.  TAC took a wack at it but same result. I would move on with the new UCSC-C240-M3L build below. Run VSOM and MS in first 4C VM, Maps in second 4C VM. Next proc run a VM with the VMGS with 4C and then CPAM in last VM 4C. One box solution with lots of horse power.

1	Cisco	UCSC-C240-M3L	UCS C240 M3 LFF w/oCPU mem HD PCIe PSU w/ rail kit  expdr
1	Cisco	UCSC-CMA2	Cable Management Arm for C240 C260rack servers
2	Cisco	UCSC-HS-C240M3	Heat Sink for UCS C240 M3 Rack Server
4	Cisco	UCSC-PCIF-01F	Full height PCIe filler for C-Series
2	Cisco	UCSC-PSU-650W	650W power supply for C-series rack servers
2	Cisco	UCS-CPU-E5-2665	2.40 GHz E5-2665/115W 8C/20MB Cache/DDR3 1600MHz
1	Cisco	UCSC-RAIL-2U	2U Rail Kit for UCS C-Series servers
6	Cisco	UCS-HDD3TI2F214	3TB SAS 7.2K RPM 3.5 inch HDD/hot plug/drive sled mounted
4	Cisco	UCS-MR-1X162RY-A	16GB DDR3-1600-MHz RDIMM/PC3-12800/dual rank/1.35v
1	Cisco	UCS-RAID9271CV-8I	MegaRAID 9271CV with 8 internal SAS/SATA ports with Supercap
2	Cisco	CAB-9K12A-NA	Power Cord 125VAC 13A NEMA 5-15 Plug North America
			Headend Server VM Software
2	Cisco	VMW-VS5-STD-1A	VMware vSphere 5 Standard (1 CPU) 1yr Support Required
			Headend Server VM Software SMA
1	Cisco	CON-ISV1-VS5STD1A	ISV 24X7 VMware vSphere Standard List Price is ANNUAL
			Cisco Smartnet
1	Cisco	CON-SAS-LCPSVSMX	SW APP SUPP E Delivery license to upgrade from VSM Express
1	Cisco	CON-SNTP-C240M3LF	SMARTNET 24X7X4 UCS C240 M3 Server - LFF

[dayauto67]

Remove the VSM Express from the BOM. 

[cer43tcent]

You know I did a similar build a quote and it would be cheaper to get a brand new physical security system than in my case get SLES 10 SP1 support for the first time since the software is EoL.

[dayauto67]

use the migration sku pricing. Also there is a UCS Breakaway promotion that is 70 off for the server.  YOur AM should be working with you on that anyway. combine that with migration sku pricing and VSM express if less than 32 cameras. 

[cnegrete]

My guess goes to SLES 10 SP1. The download file is for that exact version and Cisco doesn't support other Linux versions. I had an issue in which we needed to upgrade some of the server packages to patch vulnerabilities but Cisco said no.

[Michael Solomonides]

This is not a PSBU supported procedure.

It will not migrate any of your cameras or video from 6.3.x to 7.x.

Please contact the Migration mailer for further assistance on 6 -> 7 migrations

vsm7-migration@external.cisco.com

Thank you

Mike Solo

Technical Lead CSS TAC