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Beginner

11007 could not locate network device or aaa client

Dears,

I have two redundant WLC and two ISE configured as primary and secondary.

I configured the Dot1x and users authenticated successfully, but my issue that i'm still receiving this error message (11007 could not locate network device or aaa client).

Any ideas or suggestions highly appreciated,

7 REPLIES 7
Cisco Employee

Hello Ali-Are both of the

Hello Ali-

Are both of the WLCs listed as NADs under ISE (Administration > Network Devices)? And have you confirmed that the AAA secret matches on both ends?

 

Thank you for rating helpful posts!

 

 

 

 

Beginner

Hi Neno,the AAA are matches

Hi Neno,

the AAA are matches.

Regarding the NADs (2x WLC) are listed under the ISE, and I think this is my issue.

When I configured the SSO on the WLCs now I can ping only one ip for the both WLCs. So should I configured two NADs under the ISE with same IP?

 

Cisco Employee

What type of controllers are

What type of controllers are you using? And are you running them in HA? (Behind one virtual IP address)

 

Thank you for rating helpful posts!

Beginner

I have Cisco 5508 WLCs with

I have Cisco 5508 WLCs with HA (SSO) configuration.

So in ISE under NW devices I should put one WLC IP? 

Cisco Employee

The last time I did this I

The last time I did this I had one IP per HA pair. 

 

Thank you for rating helpful posts!

Cisco Employee

Active and standby AP share

Active and standby WLC share same IP address so you can add it as NAD IP

Cisco Employee

ISE NAD Import via CSV passes

ISE NAD Import via CSV passes with invalid IP, unable to load NAD config
CSCur65990

Symptom:
RADIUS requests dropped due to failure reason "11007 Could not locate Network Device or AAA Client", even though they are successfully loaded in ISE.

Conditions:
Issue with Network Device import via CSV.

Known Affected Releases:
(2)
1.2(0.912)
1.3(0.876)