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ACS with patch L 6 and Name column issue

Has anyone experienced the following?

My customer has used the migrate tool to migrate users from the ACS 4.2 to 5.3. He has also applied the patch level 6. However under the Identity Groups listed names (the Name column)- from some - to half of the name is missing [e.g lets say the name contains the following information: “Dimension Data”], after migrating only “Dimensi” to be seen.  He then removed the Patch Level 6 and reapplied with no success. Any advice or do I need to run to the TAC ••J

Thanks a lot

Lancellot Wendel

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ACS with patch L 6 and Name column issue

Lance,

Your best bet is to work with TAC. If you remove patch 6 and then migrate, does it work?

Thanks,

Tarik Admani
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Tarik Admani
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Beginner

ACS with patch L 6 and Name column issue

Hi Tarik,

thanks for the reply,

with reg to the question

"If you remove patch 6 and then migrate, does it work?"

No it did not work either, well I guess I have to open a TAC case for this.

thanks in advnace

regards,
lancellot