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ACS5.3 Backup failure...

siangyankhoo
Level 1
Level 1

Hi,

I have installed an ACS 5.3 (Version : 5.3.0.40.6) as standalone ACS in a customer setup. We had scheduled the backup to be  done daily at a particular time. It was working fine for few weeks and after that the backup did not happen.   When i had checked the ACS using CLI and tried to run a backup i got  this message after i try to manually doing the backup.

% A backup or restore is already in progress

There  is no such backup scheduled at this time. I am unable to move further .  If anyone has faced this issue, kindly advice. Else i need to open a  TAC case.

  • Output of sh ntp

sasmyb0001/admin# sh ntp

Primary NTP   : ntp1.muc

synchronised to NTP server (160.50.6.145) at stratum 3

   time correct to within 85 ms

   polling server every 1024 s

     remote           refid      st t when poll reach   delay   offset  jitter

==============================================================================

127.127.1.0     LOCAL(0)        10 l   38   64  377    0.000    0.000   0.001

*160.50.6.145    160.48.136.124   2 u    6 1024  377  196.583    1.442   6.633

  • Output of debug file:

sasmyb0001/admin# backup sasmyb0001 repository Backup

7 [17382]: backup-restore:backup: br_backup.c[77] [admin]: initiating backup sasmyb0001 to repos Backup

% A backup or restore is already in progress

6 [17382]: backup-restore:backup: br_cli.c[198] [admin]: error message: A backup or restore is already in progress

thanks and regards

Jim

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