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dal Participant
Participant

Add ISE server in Prime v3.4 - wrong username or password

Hi.

I'm trying to add my ISE servers to Prime Infrastructure v.3.4, but it says I have the wrong username or password.

 

Admin login to ISE is set to use AD.
I tried my own username that I know works, but it says wrong username or password.
I also tried to create an internal Admin User in ISE, but same error

I run ISE v3.4 with patch 5, and Prime Infrastructure v3.4 with PI 3.4.1 patch

 

Any ideas?

 

Thanks.

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Cisco Employee

Re: Add ISE server in Prime v3.4 - wrong username or password

Not sure if its an issue but doesn’t show validated here. They tested 3.1. I would recommend a tac case if its urgent. Perhaps others have tried this as well
https://www.cisco.com/c/en/us/td/docs/security/ise/2-4/compatibility/b_ise_sdt_24.html#pirelease