Automatic tester user gets disabled in ISE

[Manmohan Singh Jandu]

We have ise1.2 working in our environment. For some reason the radius test user used for NAD device authentication gets disabled automatically. Though i couldnt get the frequency of it neither the timing of it. Any specific setting i am missing here to check or configure in NAD or in ISE?

[Naresh Ginjupalli]

Hi Manmohan,

In ISE there is an option which Specifies the number of times Cisco ISE records incorrect administrator passwords before locking the administrator out of Cisco ISE, and suspending or disabling account credentials.

Can you check if there is any such password policy enabled for your radius user, and that might be getting locked/disabled after certain number of wrong tries.