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Enthusiast

Cisco Secure ACS 5.2 Patch Installation Issue

I am trying to apply patch 5.2.0.26.10 to a newly installed Cisco Secure ACS Server.  When I run the acs patch install command it fails.

Here is my repos config:

repository Update

  url sftp://10.134.52.115/

  user id4sftp password removed

sh repo Update - output

5-2-0-26-10.tar.gpg

Command Execution:

acs patch install 5-2-0-26-10.tar.gpg repository Update

Response:

Failed to copy file '5-2-0-26-10.tar.gpg' from repository Update

(Error -306)

% Error: patch install 5-2-0-26-10.tar.gpg from repository Update - transfer failed (code 1)

Debugs:  (debug transfer 7, debug copy 7) Response

6 [20989]: transfer: cars_xfer.c[47] [admin]: sftp copy in of 5-2-0-26-10.tar.gpg requested

6 [20989]: transfer: cars_xfer_util.c[480] [admin]: resolved server to 10.134.52.115

7 [20989]: transfer: cars_xfer_util.c[487] [admin]: copying /home/id4sftp/5-2-0-26-10.tar.gpg from remote server: 10.134.52.115

7 [20990]: transfer: sftp_copy.c[70] [daemon]: Executing SFTP command: /usr/bin/scp -o StrictHostKeyChecking=no id4sftp@10.134.52.115:/home/id4sftp/5-2-0-26-10.tar.gpg /opt/CSCOacs/patches/5-2-0-26-10.tar.gpg

3 [20989]: transfer: sftp_copy.c[137] [admin]: sftp_copy ERROR: timeout!

Failed to copy file '5-2-0-26-10.tar.gpg' from repository Update

(Error -306)

% Error: patch install 5-2-0-26-10.tar.gpg from repository Update - transfer failed (code 1)

3 [20989]: transfer: sftp_copy.c[230] [admin]: sftp_copy ERROR: command execution failed

Thank you very much for your assistance

David

Everyone's tags (6)
5 REPLIES 5
Advocate

Cisco Secure ACS 5.2 Patch Installation Issue

Hi,

There is a bug in the 5.2 code so that when a sftp file transfer takes over 60 seconds it will cause errors, can you try with ftp?

Thanks,

Tarik Admani
*Please rate helpful posts*

Tarik Admani
*Please rate helpful posts*
Enthusiast

Cisco Secure ACS 5.2 Patch Installation Issue

I will work on trying FTP now.  Are there any other options?  I am running this in a VM instance, so not exactly sure if I can create an ISO and try to copy from it over to the server then run it.

Thank you

Advocate

Cisco Secure ACS 5.2 Patch Installation Issue

Your best bet is to use filezilla server and run it on your host machine that has acs connectivity.

Thanks,

Tarik Admani
*Please rate helpful posts*

Tarik Admani
*Please rate helpful posts*
Enthusiast

Cisco Secure ACS 5.2 Patch Installation Issue

Tarik,

Thank you very much for your replies.

I was able to perform the update via FTP. 

Thank you again

Beginner

I have this problem also,

I have this problem also, however, I am not allowed to use ftp. I have to use sftp, any help with this will be appreciated.

acs patch install 5-2-0-26-10.tar.gpg repository Update

Response:

Failed to copy file '5-2-0-26-10.tar.gpg' from repository Update

(Error -306)

% Error: patch install 5-2-0-26-10.tar.gpg from repository Update - transfer failed (code 1)