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ISE incorrect information on the Dashboard after root patch

Lance Wendel
Level 1
Level 1

‎04-28-2014 07:59 AM - edited ‎03-10-2019 09:40 PM

Hi all,

 

my customer had an issue related to AD login, after Cisco dev got involved customer was given a root patch  "rpssh_12.tar.gz" after applying this during the weekend now the Active guest (dashboard) displays incorrect information. meaning : it tells the customer that from  the Weekend on till right now they have 613 active Guest Accounts. But this isn't true.

just wondering whether someone experienced the same problem, if not I guess i will have to escalate this to Cisco too :(.

thanks in advanace

Lance

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2 Replies 2

Ravi Singh
Level 7
Level 7

‎04-28-2014 01:31 PM

I think there is some issue in you root patch installation. Try to remove and reinstall it.

0 Helpful

Venkatesh Attuluri
Cisco Employee
Cisco Employee

‎05-07-2014 01:28 AM

ISE incorrect information on the Dashboard after root patch

CSCuo55140

0 Helpful
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