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Beginner

ISE showing 0 endpoints

We have rolled out ISE Express at three of our hospitals and seem to be having issues with two of them. Two of the sites are showing 0 total endpoints, 0 active endpoints, 0 guests, 0 etc... even though we are passing workstations through the guest process without any issues.

Any bugs that we may be hitting for this? Tried this on 2.1 patch 1 and patch 2 and now on the latest 2.2.

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VIP Advocate

Not sure what you are after,

Not sure what you are after, but the screenshot you provided show 0 for misconfigured supplicants and network devices...this is a good thing.

If you click on Home, under summary you should see the total endpoints and the active endpoints.

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Beginner

Sorry, I failed to upload the

Sorry, I failed to upload the other screenshot. Yes, under home>summary it is all 0's for each device type.

I'm quite comfortable with ISE being that we are managing three hospitals with it, but we've been having nothing but problems with our Express deployments for guest wireless.

If I manually add a registered device it will show, but the other couple hundred won't that are going through the guess portal successfully.

Wasn't sure if anyone else has experienced this.

VIP Advocate

I am running 2.1 patch 1 and

I am running 2.1 patch 1 and if I search for a MAC address of a guest under total endpoints I will find it.

It sounds very bugy that your Total Endpoints shows as zero.  If you go to Work Center > Identities do you see your guests registered there? If you see clients registered then I would open a TAC case and have Cisco look into this as it is most likely a bug.

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Beginner

No matter where I go it shows

No matter where I go it shows 0 clients. Rebuilding the server now directly from the 2.2 build to see if that helps.

VIP Advocate

Did you do the rebuild?  Did

Did you do the rebuild?  Did that solve the issue?

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Beginner

TAC came back with a bug.

TAC came back with a bug. Upgrade to 2.1 patch 3 which we will be doing on Monday.