NAC agent installation error 1935

[Anas Hijjawi]

We are getting the below error while installing NAC agent:

error 1935. an error occurred during the installation of the assembly component

Did anyone faced the same issue before.

Thanks for assistance

[Saurav Lodh]

This is not a cisco error but microsoft, please see this

http://support.microsoft.com/kb/970652

[Naveen Kumar]

Ref:

http://support.microsoft.com/kb/902330

To resolve this problem, use the following methods in the order that they are presented.

Method 1: Remove the program

To resolve this problem, follow these steps:

1. Remove  the program from the computer by using an anti-spyware program. If you  do not have an anti-spyware program, you can download the Microsoft  Windows AntiSpyware program. To download the AntiSpyware program, visit  the following Microsoft Web site:

   http://www.microsoft.com/windows/products/winfamily/defender/default.mspx

2. Click Start, click Run, type appwiz.cpl, and then click OK.
3. Under Currently installed programs and updates, see whether the following programs are listed:
   • WinTools
   • WinEasy
   • WebSearch
   • Easy Installer
   • System Mechanic
   • HP Component Manager
   If one or more of these programs are listed, click to select the program, and then click Change/Remove. Click Yes if you are prompted to confirm the removal. Follow the instructions on the screen to remove the program.
4. Delete the temporary files on the computer. To do this, follow these steps:
   1. Click Start, click Run, type cmd, and then click OK.
   2. At the command prompt, type cd\windows\temp, and then press ENTER.
   3. At the command prompt, type del *.tmp, and then press ENTER.
5. Empty the Recycle Bin. To do this, follow these steps:
   1. On the desktop, double-click Recycle Bin.
   2. On the File menu, click Empty Recycle Bin.
6. Reinstall Works, Student, or Encarta.

Method 2: Set Ad Aware to manual mode and quit Ad-Watch

If  following the steps in the "Method 1: Remove the program" section does  not resolve the problem, and if Ad Aware is installed on the computer,  set Ad Aware to manual mode, and then quit Ad-Watch. To do this, follow  these steps:

1. Set Ad-Watch to manual mode.
   
   Note You must perform this step.
2. Quit  Ad-Watch.
3. Install Works, Student, or Encarta.
4. Restart Ad-Watch.
5. Accept the changes that Ad-Watch detects as they appear on the screen.