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NAC Server type

akashirin
Level 1
Level 1

Hello,

When I try to add CAS to CAM a cannot choose a OOB Virtual Gateway or OOB Real-IP Gateway, because these operation modes are absent  in Type list.

What can be reason it?

5 Replies 5

rroulhac
Cisco Employee
Cisco Employee

Anton,

What version of NAC are you running?

Robert

rroulhac
Cisco Employee
Cisco Employee

Anton,

Another question i have for you is what licenses are you running on the CAM?

Robert

Hello Robert,

version 4.8.2

It depends on the license?and where can I find the license it?

Thanks for you time!

Anton,

Could you send me a screen shot of the licenses you have loaded on the CAM?

You can post it here or send to my email: rroulhac@cisco.com.

Thanks,

Robert

>>>> От: Robert E Roulhac Jr [rroulhac@cisco.com]

>>>> Отправлено: 9 сентября 2011 г. 21:22

>>>> Кому: Каширин Антон

>>>> Тема: Re: NAC Server type

>>>>

>>>> Anton,

>>>>

>>>> I am going to to my best to help you get to the bottom of this.  I need for

>>>> you to take a screen shot of the licenses that you have for the CAS in the

>>>> CAM.

>>>>

>>>> There is a license type that we need to see to know if you have the right

>>>> license.

>>>>

>>>> Robert

=============================

>>> Anton,

>>>

>>> Thanks you for the image.  What it looks like is that you need to go to the

>>> CAM and add in the licenses for the CAS.

>>>

>>> How to:

>>> 1. click on "Browse".

>>> 2. browse to the lic file for the CAS.

>>> 3. select "Install License"

>>> 4. then go back and attempt to add the CAS into the CAM and see if the

>>> missing options appear.

>>>

>>> Let me know if this works for you.

>>>

>>> Grace and Peace,

>>>

>>> Robert

==============================

>>> Robert,

>>> when I try to add a license, the following message:

>>> An error occurred while adding the license file. Licensed MAC Address does

>>> not

>>> match. CCA-OB-SERVER-FO feature failed validation.

>>>

>>> tell me, what should I do?

>>>

>>> Regards,

>>> Anton Kashirin

>>> Microtest Ltd

>>> akashirin@microtest.ru

================================

Kanton,

>>

>> Be sure that you have the correct MAC address of the CAS with the correct

>> license file.

>>

>> Robert

=================================

>> Robert,

>> Yes, I'm sure.

>> the license for CAS is registered MAC E4:1F:13:F1:B0:18. It is MAC address of

>> eht0 primary CAS in HA:

>>

>> [root@msk-ncuks-cas246 ~]# ifconfig

>> eth0      Link encap:Ethernet  HWaddr E4:1F:13:F1:B0:18

>>           inet addr:x.x.x.x   Bcast:x.x.x.x  Mask:255.255.255.240

>>           UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1

>>           RX packets:20303 errors:0 dropped:0 overruns:0 frame:0

>>           TX packets:20043 errors:0 dropped:0 overruns:0 carrier:0

>>           collisions:0 txqueuelen:1000

>>           RX bytes:3369375 (3.2 MiB)  TX bytes:3429475 (3.2 MiB)

>>           Interrupt:169

>>

>> eth1      Link encap:Ethernet  HWaddr E4:1F:13:F1:B0:19

>>           inet addr:x.x.x.x   Bcast:x.x.x.x   Mask:255.255.255.240

>>           UP BROADCAST MULTICAST  MTU:1500  Metric:1

>>           RX packets:0 errors:0 dropped:0 overruns:0 frame:0

>>           TX packets:0 errors:0 dropped:0 overruns:0 carrier:0

>>           collisions:0 txqueuelen:1000

>>           RX bytes:0 (0.0 b)  TX bytes:0 (0.0 b)

>>           Interrupt:50

>>

>> fake0     Link encap:Ethernet  HWaddr 00:01:02:03:04:05

>>           inet addr:x.x.x.x   Bcast:255.255.255.255  Mask:0.0.0.0

>>           UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1

>>           RX packets:0 errors:0 dropped:0 overruns:0 frame:0

>>           TX packets:19521 errors:0 dropped:0 overruns:0 carrier:0

>>           collisions:0 txqueuelen:1000

>>           RX bytes:0 (0.0 b)  TX bytes:3165277 (3.0 MiB)

>>

>> fake1     Link encap:Ethernet  HWaddr 00:01:02:03:04:05

>>           inet addr:x.x.x.x   Bcast:x.x.x.x   Mask:255.255.255.240

>>           UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1

>>           RX packets:0 errors:0 dropped:0 overruns:0 frame:0

>>           TX packets:0 errors:0 dropped:0 overruns:0 carrier:0

>>           collisions:0 txqueuelen:1000

>>           RX bytes:0 (0.0 b)  TX bytes:0 (0.0 b)

>>

>> fake2     Link encap:Ethernet  HWaddr 00:01:02:03:04:05

>>           inet addr:x.x.x.x   Bcast:255.255.255.255  Mask:0.0.0.0

>>           UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1

>>           RX packets:0 errors:0 dropped:0 overruns:0 frame:0

>>           TX packets:0 errors:0 dropped:0 overruns:0 carrier:0

>>           collisions:0 txqueuelen:1000

>>           RX bytes:0 (0.0 b)  TX bytes:0 (0.0 b)

>>

>> fake4     Link encap:Ethernet  HWaddr 00:01:02:03:04:05

>>           inet addr:x.x.x.x   Bcast:255.255.255.255  Mask:0.0.0.0

>>           UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1

>>           RX packets:0 errors:0 dropped:0 overruns:0 frame:0

>>           TX packets:0 errors:0 dropped:0 overruns:0 carrier:0

>>           collisions:0 txqueuelen:1000

>>           RX bytes:0 (0.0 b)  TX bytes:0 (0.0 b)

>>

>> lo        Link encap:Local Loopback

>>           inet addr:x.x.x.x   Mask:255.0.0.0

>>           UP LOOPBACK RUNNING  MTU:16436  Metric:1

>>           RX packets:1615 errors:0 dropped:0 overruns:0 frame:0

>>           TX packets:1615 errors:0 dropped:0 overruns:0 carrier:0

>>           collisions:0 txqueuelen:0

>>           RX bytes:160207 (156.4 KiB)  TX bytes:160207 (156.4 KiB)

>>

>>

>>

>> Regards,

>> Anton Kashirin

=======================================

> Anton,

>

> It looks like there is a licensing issue that we need to fix first. First

> attempt all combibnations with the license and the MAC addresses that you

> have ofn both of the CASes.  IF this doesn't work we will need to be sure

> there are no issues with the licenses that were given to you.

>

> This could be done by reaching out to the licensing team at Cisco.

>

> Send an email explaining the issue in detail to licensing@cisco.com.

>

> Once you get the CAS license successfully loaded into the CAM then you

> should be able to see what options you have based on the license you have

> and the other two options should be available.

>

> If you would like CC me to the email you send the the licensing team.

>

> Grace and Peace,

>

> Robert E Roulhac Jr

=======================================

> Robert,

> Thanks for your help! I found mistake. The license for CAS must register for

> MAC address of primary CAM, but not CAS.

> I issue my problem with licensing@cisco.com.

> Have a nice day!

>

>

> Regards,

> Anton Kashirin

======================================

Anton,

So you have loaded the license and now the options that you were looking for

are available?

Robert

======================================

Robert,

Yes it is. I loaded the license and now options "adding OOB type CAS" is available.

Regards,

Anton Kashirin

Microtest Ltd

======================================

Anton,

Great!  Glad i could help!

If there is anything else i can do please let me know.

Robert E Roulhac Jr