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Beginner

Patch '5-2-0-26-8' is already installed. % Error: Failure to open / validate the patch

Good evening!

I try to install patch 8 of version 5.2.0.26 ACS. But i have the following issue:

ACS01/admin# acs patch install 5-2-0-26-8.tar.gpg repository Test

Patch '5-2-0-26-8' is already installed.

% Error: Failure to open / validate the patch

I have two Cisco ACS and on the second one (Role Secondary) i don't hace issues.

Im using FTP.

Thanks in advanced.

Everyone's tags (3)
7 REPLIES 7
Rising star

Patch '5-2-0-26-8' is already installed. % Error: Failure to ope

Can you check version that is shown on CLI for both servers using following command:

show application version acs

Beginner

Patch '5-2-0-26-8' is already installed. % Error: Failure to ope

Cisco Application Deployment Engine OS Release: 1.2

ADE-OS Build Version: 1.2.0.182

ADE-OS System Architecture: i386

Copyright (c) 2005-2009 by Cisco Systems, Inc.

All rights reserved.

Hostname: ACS01

Version information of installed applications

---------------------------------------------

Cisco ACS VERSION INFORMATION

-----------------------------

Version : 5.2.0.26

Internal Build ID : B.3075

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Cisco Application Deployment Engine OS Release: 1.2

ADE-OS Build Version: 1.2.0.182

ADE-OS System Architecture: i386

Copyright (c) 2005-2009 by Cisco Systems, Inc.

All rights reserved.

Hostname: ACS02

Version information of installed applications

---------------------------------------------

Cisco ACS VERSION INFORMATION

-----------------------------

Version : 5.2.0.26.8

Internal Build ID : B.3075

Patches :

5-2-0-26-8

Rising star

Patch '5-2-0-26-8' is already installed. % Error: Failure to ope

Managed to get some more details on this.

Seems like the patch installation was interrupted in the middle at the point where some intermediate diorectory was created. This makes the patch script think the patch is in fact installed when it is not

It is meant to be possible to have this "easily" fixed by having TAC remove the directory and then reinstalling

Participant

Patch '5-2-0-26-8' is already installed. % Error: Failure to ope

Hi,

As the question is still "Not Answered" I wanted to share another option we have instead of having to remove the created directory.

We can easily rename the Patch file name and wait the for the process to complete using the new filename. For example:

- If trying the following drops the error:

ACS01/admin# acs patch install 5-2-0-26-8.tar.gpg repository Test

Patch '5-2-0-26-8' is already installed.

% Error: Failure to open / validate the patch

- Rename the patch filename and try again. you can rename it to something like: patch_5-2-0-26-8.tar.gpg

ACS01/admin# acs patch install patch_5-2-0-26-8.tar.gpg repository Test

Beginner

Patch '5-2-0-26-8' is already installed. % Error: Failure to ope

Hi Carlos

I've got the same issue.

With your workaround I was able to install the patch without any problems.

Thanks!

Regards

Dominik

Participant

Patch '5-2-0-26-8' is already installed. % Error: Failure to ope

Hello Dominik,

I am glad that my reply helped you on this issue

Best Regards.

Beginner

yes, indeed it helped. thank

yes, indeed it helped. thank you.