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Permit Dyndns to Access LAN Network

Dear all,

 

I have a Finger Print device which is connected to the LAN and it has Static IP Address, SM, DG, and DNS. in this device, i typed the address of the dyndns which is http:// xxxx.dyndns.org:9650/

 

The issue is: the device cannot connect to the Internet where it suppose, to be able to connect to the Finger Print Application Server in other city.

 

Keep in mind please, I contacted the Proxy Admin to permit dyndns address i mentioned above as well as the device subnet but still not connected to the Internet.

 

Appreciate all your suggestions.

 

Thank you very much.