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Unable to authenticate SSL VPN Web Portal using ISE and RSA

nfordhk
Level 1
Level 1

Hi,

After implementing ISE, we are unable to authenticate to the SSL VPN Web Portal using ISE and RSA.

Our setup is as follows, our Cisco 5545-X vpn concentrators make a call to ISE when a user log in, then ISE is a client of our RSA server for radius. In RSA, we show a successful connection but, in ISE we see a rejection.

It appears the issue is ISE related. This is only happening with the web portal. Normal client vpn works successfully. 

Any advice? 

Cisco Identity Services Engine

11001 Received RADIUS Access-Request
  11017 RADIUS created a new session
  15049 Evaluating Policy Group
  15008 Evaluating Service Selection Policy
  15048 Queried PIP - DEVICE.Device Type
  15048 Queried PIP - Radius.NAS-Port-Type
  15006 Matched Default Rule
  15041 Evaluating Identity Policy
  15006 Matched Default Rule
  15013 Selected Identity Source - RSA_RADIUS
  24609 RADIUS token identity store is authenticating against the primary server - RSA_RADIUS
  11100 RADIUS-Client about to send request - RSA_RADIUS
  11101 RADIUS-Client received response - RSA_RADIUS ( Step latency=2054 ms)
  24612 Authentication against the RADIUS token server succeeded - RSA_RADIUS
  24623 User record was cached - RSA_RADIUS
  22037 Authentication Passed
  24423 ISE has not been able to confirm previous successful machine authentication
  15036 Evaluating Authorization Policy
  15048 Queried PIP - Cisco.cisco-av-pair
  15048 Queried PIP - Network Access.EndPointMACAddress
  15048 Queried PIP - EndPoints.LogicalProfile
  15048 Queried PIP - MDM.DeviceRegisterStatus
  15048 Queried PIP - Session.PostureStatus
  15048 Queried PIP - Network Access.EndPointMACAddress
  15048 Queried PIP - EndPoints.LogicalProfile
  15004 Matched rule - Default
  15016 Selected Authorization Profile - DenyAccess
  15039 Rejected per authorization profile
  11003 Returned RADIUS Access-Reject

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