01-05-2010 03:15 AM - edited 03-10-2019 04:52 PM
Hello,
I'm trying to upgrade un existing (and unfortunately expired) ACS v4.2 Evaluation to an ACS v4.2 Licensed.
The existing ACS is installed on a Windows 2003 Server machine.
I have selected "Yes, keep the existing configuration" (when installing the new product on the same machine)
but I keep geting the error messages, presented below:
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Setup failed to export your old user database.
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Setup could not backup your old configuration.
Please check there is sufficient disk space and rerun Setup.
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I have cleaned up the log files (as other people suggested in similar posts),
and I have 120GB free on the disk where the ACS installation resides.
Any hints on how to tackle with this problem?
Thanks for your help!
01-05-2010 10:37 AM
Did you ever save a backup of the ACS Database (.dmp file)? Or can you still access the GUI and take a backup (System Configuration)?
You could install from scratch and then restore it into the new ACS.
HTH
02-01-2010 06:51 AM
Hi,
So here is how to solve the problem:
I hope it will help someone, someday...
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