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AX Client Install Failure

rruckley
Level 1
Level 1

When trying to install the client on a Windows 7 box the BWMsrcfltr.dll fails to register and as a result I cannot view any video feeds.

On other Windows 7 machines (fresh install of OS) I do not have this problem, but this particular machine has been upgraded from XP to Vista to 7 (security workstation). I don't want to have to reinstall the OS due to all the other software.

Does anyone have any ideas why this DLL doesn't register? I have upgraded my VSOM to 4.2.1 and even the updated client had the same failure.

I have uninstalled and reinstalled and always this same dll.

The new client at least now says Client Error: Insufficient Client Resources , which I assume just means it couldn't find the required DLL for the browser plugin.

I would like to resolve this as we now have more than one machine with this symptom and doing a fresh OS install everytime just insnt feasable.

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Ryan

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