CUCM 7.1
Attendant Console 3.1.1.10
Prescence also installed and working to AC
New installation
4 digit dialing
CUCM users synced from AD/LDAP
In the Attendant Console client the users phone icons all showed a red X or cross. The Presence Icon was working.
The LDAP server has 10 digit phone numbers. CUCM users therefor have 10 digit phone numbers in the user dB. Phones have 4 digit numbers. no big deal for CUCM. Other apps require 10 digit numbers in LDAP.
Updated LDAP with 4 digit numbers in the IPPhone field.
Changed the LDAP sync in CUCM to pull the IPPhone field for the phone number (to get 4 digit)
Stop and started the LDAP process on Attendant Console to get the 4 digit numbers from CUCM. (instead of 10)
Phone status now working in Attendant Console for the vast majority of phones.
(no longer need 10 digit to 4 digit translations in CUCM for the internal numbers when directory dialing on the phones too)
