I have an end users that when he tries to set his deskphone for audio get the error notifications
Device Error. Invalid credentials [801]
The user is able to login to CCMUser on the CM and CUPS without an issue. We are using LDAP Authentication and have changed the port to use 3268 and restarted CTIManager. The wireshark capture shows
7.1.5.30000-1.Directory login failed - credential has been locked due to no activity
Since we are using LDAP authentication there is no option to unlock credential on the CM and the user is not locked in AD. Any suggestions?
