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FWSM boot failure

andrey.khegay
Level 1
Level 1

Dear Sirs,

Please, help me in solving the following problem. I have 7604 router with FWSM module in module 3.

First of all the FWSM CF has been damaged, not physically. I bought the new same compact flash (size, partnumber, etc.). Downloaded the software 3.2 for FWSM, and ASDM from Cisco website. I realized that the procedure of creating new CF for FWSM is quite diffucult: creating 1-5 partitions, where 1 - is MP, and 4th - application partition. According to cisco documentation - the default boot partition is the 4th, so I partitioned from 7604 the CF into 4 partitions (partition disk1: <1-4> maximum) and copied the software and ASDM to the 4th partition (disk1:3:). Removed the CF from the router and put it into the FWSM module.

Then I typed:

7604(config)#boot device module 3 cf:4

7604#hw-module module 3 reset cf:4

In the result the following mistake monitored:

*Sep  8 05:02:22.143: %C7600_PWR-SP-4-DISABLED: power to module in slot 3 set off (Module  Failed SCP dnld)

The "show module" monitored:

7604#sh module
Mod Ports Card Type                                                       Model                  Serial No.
--- ----- -------------------------------------- ------------------ ------------------------------------------------------------------
  1    2  Route Switch Processor 720 (Active)               RSP720-3C-GE         JAE131885OP
  2   24  CEF720 24 port 1000mb SFP                         WS-X6724-SFP        SAL1318P9RU
  3    6  Firewall Module                                             WS-SVC-FWM-1       SAD1220020S
  4   48  CEF720 48 port 10/100/1000mb Ethernet        WS-X6748-GE-TX      SAL1315N1VH

Mod MAC addresses                                          Hw                    Fw                       Sw              Status
--- ---------------------------------- ------ ------------ ------------ -------------------------------------------------------------------------------------
  1  001c.584c.f528 to 001c.584c.f52b                  5.9              12.2(33r)SRD       12.2(33)SRD       Ok
  2  0025.45f1.22a0 to 0025.45f1.22b7                  4.1              12.2(18r)S1          12.2(33)SRD       Ok
  3  001f.9e53.6066 to 001f.9e53.606d                  4.2              7.2(1)                   8.7(0.22)FW2     PwrDown
  4  0023.3329.c15c to 0023.3329.c18b                3.0              12.2(18r)S1          12.2(33)SRD       Ok

Mod  Sub-Module                                            Model                     Serial                Hw     Status
---- --------------------------- ------------------ ----------- ------- --------------------------------------------------------------------------------
  1  Policy Feature Card 3                            7600-PFC3C         JAE1318832B          1.2        Ok
  1  C7600 MSFC4 Daughterboard                7600-MSFC4         JAE131780ZL          1.4        Ok
  2  Centralized Forwarding Card                 WS-F6700-CFC      SAL1318PDCR         4.1       Ok
  4  Centralized Forwarding Card                 WS-F6700-CFC      SAL1318P92V          4.1       Ok

Mod  Online Diag Status
---- -------------------
  1  Pass
  2  Pass
  3  Not Applicable
  4  Pass

Then I typed:

7604(config)#power enable module 3

The result was the same. It power up for a while, then shut down with the same mistake:

*Sep  XXXXXXXXX: %C7600_PWR-SP-4-DISABLED: power to module in slot 3 set off (Module  Failed SCP dnld)

While looking through forums in searching the solution, I saw that it might cause of high temperature or low power supply, so I typed:

Router#sh power
system power redundancy mode = redundant
system power redundancy operationally = non-redundant
system power total =       2669.10 Watts (63.55 Amps @ 42V)
system power used =      1003.80 Watts (23.90 Amps @ 42V)
system power available = 1665.30 Watts (39.65 Amps @ 42V)
                        Power-Capacity PS-Fan Output Oper
PS   Type                      Watts   A @42V Status Status State
---- ------------------ ------- ------ ------ ------ -----
1    PWR-2700-AC/4      1319.22 31.41    -         -       off
2    PWR-2700-AC/4      2669.10 63.55  OK     OK     on
                        Pwr-Allocated  Oper
Fan  Type                       Watts   A @42V State
---- ------------------ ------- ------ -----
1    FAN-MOD-4HS          57.54  1.37  OK
                        Pwr-Requested  Pwr-Allocated  Admin Oper
Slot Card-Type                Watts   A @42V Watts   A @42V State State
---- ------------------ ------- ------ ------- ------ ----- -----
1    RSP720-3C-GE         310.38  7.39   310.38  7.39  on    on
2    WS-X6724-SFP         310.38  7.39   310.38  7.39  on    on
3    WS-SVC-FWM-1      171.78  4.09     -     -     on   off    (Module  Failed SCP dnld)
4    WS-X6748-GE-TX      325.50  7.75   325.50  7.75  on    on

After powering up the module:

Router#sh power
system power redundancy mode = redundant
system power redundancy operationally = non-redundant
system power total =     2669.10 Watts (63.55 Amps @ 42V)
system power used =      1175.58 Watts (27.99 Amps @ 42V)
system power available = 1493.52 Watts (35.56 Amps @ 42V)
                        Power-Capacity PS-Fan Output Oper
PS   Type               Watts   A @42V Status Status State
---- ------------------ ------- ------ ------ ------ -----
1    PWR-2700-AC/4      1319.22 31.41   -         -        off
2    PWR-2700-AC/4      2669.10 63.55  OK     OK     on
                        Pwr-Allocated  Oper
Fan  Type               Watts   A @42V State
---- ------------------ ------- ------ -----
1    FAN-MOD-4HS          57.54  1.37  OK
                        Pwr-Requested  Pwr-Allocated  Admin Oper
Slot Card-Type          Watts   A @42V Watts   A @42V State State
---- ------------------ ------- ------ ------- ------ ----- -----
1    RSP720-3C-GE        310.38  7.39   310.38  7.39  on    on
2    WS-X6724-SFP        310.38  7.39   310.38  7.39  on    on
3    WS-SVC-FWM-1      171.78  4.09   171.78  4.09  on    on
4    WS-X6748-GE-TX      325.50  7.75   325.50  7.75  on    on
Router#
*Sep  8 05:02:22.143: %C7600_PWR-SP-4-DISABLED: power to module in slot 3 set off (Module  Failed SCP dnld)

Router#sh env temperature
  module 1 outlet temperature: 33C
  module 1 inlet temperature: 29C
  module 1 device-1 temperature: 37C
  module 1 device-2 temperature: 38C
  module 1 asic-1 (SSO-1) temp: 28C
  module 1 asic-2 (SSO-2) temp: 28C
  module 1 asic-3 (SSO-3) temp: 28C
  module 1 asic-4 (SSO-4) temp: 28C
  module 1 asic-5 (SSA-1) temp: 28C
  module 1 asic-6 (HYPERION-1) temp: 28C
  module 1 RP outlet temperature: 34C
  module 1 RP inlet temperature: 32C
  module 1 EARL outlet temperature: 36C
  module 1 EARL inlet temperature: 31C
  module 2 outlet temperature: 29C
  module 2 inlet temperature: 30C
  module 2 device-1 temperature: 29C
  module 2 device-2 temperature: 32C
  module 4 outlet temperature: 41C
  module 4 inlet temperature: 27C

Router#sh env temperature mod 3
The module in slot 3, is either not present or not online.

Router#sh env cooling
fan-tray 1:
  fan-tray 1 type: FAN-MOD-4HS
  fan-tray 1 mode: Restricted-power
  fan-tray 1 fan-fail: OK
chassis per slot cooling capacity: 75 cfm
ambient temperature: < 55C
  module 1 cooling requirement: 35 cfm
  module 2 cooling requirement: 70 cfm
  module 3 cooling requirement: 30 cfm
  module 4 cooling requirement: 70 cfm

I even tried to connect to FWSM via console cable to PC console port on FWSM board, according to this info: https://supportforums.cisco.com/docs/DOC-11747. But I couldn't see anything because of frequent shutdown.

I'm sure that the FWSM module still alive, cause I can clearly it's description, partnumber, serial number. And I think that all the problems because of not right compact-flash creation for FWSM module.

Please, help me in this case! Maybe you've already faced with such problem? Thank you in advance!

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