02-16-2011 08:10 AM - edited 03-16-2019 03:29 AM
Hi
CUCM 7.1(5) with only one server, MRG, MRGL, Device Pools and Regions correctly configured. No MoH is heard (like muted) when a phone is put on hold. This happens with internal as well as external calls.
No multicast MoH is configured, no strange things.
When an external call is put on hold, the output of "show call active voice compact" command on voice gateway shows external number connected to ip address 0.0.0.0.
When an internal call is put on hold, on the phone which is no hold you don't see any
CUCM Reload does not help.