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Login failed on Ip Phone

jlim01086
Level 1
Level 1

Hi ,

When I tried to log in the Agent service on the IP phone, I got an error "selected service IP Phone Agent isn't active. Select another service IP Phone Agent". It had been working well untill they were restarted because of adjusting time zone.

Agent desktop application on a desktop is fine. Has anyone experienced of this kind of error?

We use UCCX 8.02 and CM7.15

Thanks in advance,

Jeff

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