07-25-2011 07:25 AM - edited 03-16-2019 06:06 AM
We are using inband dtmf for some of our SIP endpoints, which won't work with Cisco Unity. We tried to inject some hardware transcoders but it doesn't appear to work. My first question is, can you transcode an inband dtmf tone to out of band? Is the transcoder smart enough to detect the tone in an rtp stream? If it can then I must have a configuration issue.
My next question is, will Unity Connection support inband dtmf?