Hi,
In our new ICM 8.5 set up, the ctios client not able to connect to the ctios server. When i try to open connection through CIL I got the below errors. But the ctios server is active and up. But its not receiveing any events from the client.
05/13/2011 03:04:34.5091 CtiOsSession(54267293).OnCtiOsFailure, Server Connection Status: CTI OS Server Offline
05/13/2011 03:04:39.5082 CtiOsSession(54267293).FailOverConnect, Client connecting to [155.161.150.24], port [42028]
05/13/2011 03:04:39.5238 CILTest: CONNECTION FAILED to Server [155.161.150.24]
05/13/2011 03:04:39.5238 CtiOsSession(54267293).NotifyConnectionIsLost, Adding system event eSysCTIOSServerOffline
05/13/2011 03:04:39.5238 CtiOsSession(54267293).OnCtiOsFailure, FAILURE CODE(10)
ERROR MESSAGE: CTI OS Server Offline
Regards,
Adithya
