06-23-2011 04:17 AM - edited 03-16-2019 05:35 AM
Hello Team,
We are using a CUCM V7 Cluster. In RTMT I see around 2000 Calls InProgress on the Cluster, even
in the night or on weekends. The Number of external calls via gateways, the delta call attempts or the
delta completed calls is definitely less than 200, However we have some CTI-Ports for CTI Applications.
Can sb explain what exactly is included in this counter "Calls InProgress" and if this number is relevant
for the BHCA computation ?
Many thx
Alfred