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Self Enrollment issue

garethpeart
Participant
Participant

Folks,

I'm suddenly fielding complaints that when new users self enroll for voice mail, everything works fine... until the next time they log in to VM and then gets asked to enroll again. I can manually uncheck the Self Enrollment box and that works fine, but I'm at a loss to explain the reason for this. This is a cluster set of Unity Connection servers.

Any ideas of where to start looking?

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