Hey All,
Does anyone have a software product they would recommend for Wallboards, Agent desktop notification & Real Time Reporting?
I have seen a number of 3rd party Call Center products out there that claim to integrate with Cisco's Contact Center product suite but I would love to get some feed back from others who have used these software platforms and their experiences they have had with them.
Look forward to hearing from other developers and integrators.
Cheers,
Greg
