I want to be able to pass call data based on account number etc that i am capturing in one script and then use it in another. I have an inbound script that captures the clients account number and captures their details. If there are no agents avaliable they can request a call back which places an outbound call to another script.
I need to be able to pass the data to the call back script so that the agents recieving the callback can get the call data such as account number in CAD.
I was thinking session data but cannot get it to work. Any ideas?