Our 3502i keeps dropping off the WLC at random times and then re-connects after a reboot or by it self at random times. Cisco as already replaced the AP but the replacement is doing the same thing. We have changed the cable, the switch port, and the AP. I don't believe its anything to do with the config as we have 4 other 3502 connected to the same switch and WLC that have not had any issues.
Has anyone else seen this issue or have any suggestions?
Cisco AIR-CT2504-15-K9
Software Version 7.0.230.0
Field Recovery Image Version 1.0.0
License Level base
Cisco AIR-CAP3502I-A-K9
Primary Software Version 7.0.230.0
Backup Software Version 0.0.0.0
Predownload Status NONE
Predownloaded Version NONE
Boot Version 12.4.23.0
IOS Version 12.4(23c)JA4
Mini IOS Version 7.0.112.74
As per the log “Last reset reason: watchdog timer reset” it is because of bug ID:
CSCtu24972 - 3500 / 3502 AP WDT resets on without crash info
