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CUE MWI not working

happyatuni
Level 1
Level 1

Dear NetPro gurus,

My customer has recently setup a new CUE with the existing CME.  Everything works and users can retreive voicemails except MWI.

I have attached the CME configs as attached.  Also, i have attached the debugs as below when I initiated "MWI refresh".

ce-e03-1#
May 26 2012 09:12:58.524 UTC: //6691/000000000000/SIP/Msg/ccsipDisplayMsg:
Sent:
OPTIONS sip:10.69.11.1:5060 SIP/2.0
Via: SIP/2.0/UDP 10.69.250.83:5060;branch=z9hG4bK19E6CB
From: <sip:10.69.250.83>;tag=5E916C4-222
To: <sip:10.69.11.1>
Date: Sat, 26 May 2012 09:12:58 GMT
Call-ID: D2151E26-A64911E1-9A9A84E2-464F7003@10.69.250.83
User-Agent: Cisco-SIPGateway/IOS-15.2.2.T1
Max-Forwards: 70
CSeq: 101 OPTIONS
Contact: <sip:10.69.250.83:5060>
Content-Length: 0


May 26 2012 09:12:58.524 UTC: //6692/000000000000/SIP/Msg/ccsipDisplayMsg:
Sent:
OPTIONS sip:10.69.11.1:5060 SIP/2.0
Via: SIP/2.0/UDP 10.69.250.83:5060;branch=z9hG4bK19E71AC
From: <sip:10.69.250.83>;tag=5E916C4-13BB
To: <sip:10.69.11.1>
Date: Sat, 26 May 2012 09:12:58 GMT
Call-ID: D2151E26-A64911E1-9A9B84E2-464F7003@10.69.250.83
User-Agent: Cisco-SIPGateway/IOS-15.2.2.T1
Max-Forwards: 70
CSeq: 101 OPTIONS
Contact: <sip:10.69.250.83:5060>
Content-Length: 0


May 26 2012 09:12:58.528 UTC: //6693/000000000000/SIP/Msg/ccsipDisplayMsg:
Sent:
OPTIONS sip:10.69.11.1:5060 SIP/2.0
Via: SIP/2.0/UDP 10.69.250.83:5060;branch=z9hG4bK19E8199
From: <sip:10.69.250.83>;tag=5E916C8-82
To: <sip:10.69.11.1>
Date: Sat, 26 May 2012 09:12:58 GMT
Call-ID: D215BAE6-A64911E1-9A9C84E2-464F7003@10.69.250.83
User-Agent: Cisco-SIPGateway/IOS-15.2.2.T1
Max-Forwards: 70
CSeq: 101 OPTIONS
Contact: <sip:10.69.250.83:5060>
Content-Length: 0


May 26 2012 09:12:58.528 UTC: //6694/000000000000/SIP/Msg/ccsipDisplayMsg:
Sent:
OPTIONS sip:10.69.11.1:5060 SIP/2.0
Via: SIP/2.0/UDP 10.69.250.83:5060;branch=z9hG4bK19E91DEF
From: <sip:10.69.250.83>;tag=5E916C8-159E
To: <sip:10.69.11.1>
Date: Sat, 26 May 2012 09:12:58 GMT
Call-ID: D215BAE6-A64911E1-9A9D84E2-464F7003@10.69.250.83
User-Agent: Cisco-SIPGateway/IOS-15.2.2.T1
Max-Forwards: 70
CSeq: 101 OPTIONS
Contact: <sip:10.69.250.83:5060>
Content-Length: 0


May 26 2012 09:12:58.544 UTC: //6691/000000000000/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 200 OK
Date: Sat, 26 May 2012 09:12:58 GMT
Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY
From: <sip:10.69.250.83>;tag=5E916C4-222
Content-Length: 0
To: <sip:10.69.11.1>;tag=27483156
Call-ID: D2151E26-A64911E1-9A9A84E2-464F7003@10.69.250.83
Via: SIP/2.0/UDP 10.69.250.83:5060;branch=z9hG4bK19E6CB
CSeq: 101 OPTIONS


May 26 2012 09:12:58.544 UTC: //6692/000000000000/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 200 OK
Date: Sat, 26 May 2012 09:12:58 GMT
Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY
From: <sip:10.69.250.83>;tag=5E916C4-13BB
Content-Length: 0
To: <sip:10.69.11.1>;tag=1311376281
Call-ID: D2151E26-A64911E1-9A9B84E2-464F7003@10.69.250.83
Via: SIP/2.0/UDP 10.69.250.83:5060;branch=z9hG4bK19E71AC
CSeq: 101 OPTIONS


May 26 2012 09:12:58.548 UTC: //6693/000000000000/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 200 OK
Date: Sat, 26 May 2012 09:12:58 GMT
Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY
From: <sip:10.69.250.83>;tag=5E916C8-82
Content-Length: 0
To: <sip:10.69.11.1>;tag=650594590
Call-ID: D215BAE6-A64911E1-9A9C84E2-464F7003@10.69.250.83
Via: SIP/2.0/UDP 10.69.250.83:5060;branch=z9hG4bK19E8199
CSeq: 101 OPTIONS


May 26 2012 09:12:58.548 UTC: //6694/000000000000/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 200 OK
Date: Sat, 26 May 2012 09:12:58 GMT
Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY
From: <sip:10.69.250.83>;tag=5E916C8-159E
Content-Length: 0
To: <sip:10.69.11.1>;tag=1369032143
Call-ID: D215BAE6-A64911E1-9A9D84E2-464F7003@10.69.250.83
Via: SIP/2.0/UDP 10.69.250.83:5060;branch=z9hG4bK19E91DEF
CSeq: 101 OPTIONS

 

Cheers,

Hunt

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