08-13-2012 06:00 AM - edited 03-07-2019 08:18 AM
I have a number of 2960 switches that have crashed without any reason
Under show version
System returned to ROM by address error at PC 0x1021770, address 0x0
Is this a software issue. Do I need an IOS upgrade?
Thanks in advance
I have looked these errors up with out much luck. Tried the Output Interpreter which suggested exception crashinfo for a more detailed description if it happens again
However I am more interested in why it happened in the first place
Cisco IOS Software, C2960 Software (C2960-LANBASEK9-M), Version 12.2(50)SE1, RELEASE SOFTWARE (fc2)
Copyright (c) 1986-2009 by Cisco Systems, Inc.
Compiled Mon 06-Apr-09 08:36 by amvarma
Image text-base: 0x00003000, data-base: 0x01400000
ROM: Bootstrap program is C2960 boot loader
BOOTLDR: C2960 Boot Loader (C2960-HBOOT-M) Version 12.2(46r)SE2, RELEASE SOFTWARE (fc1)
GLA-B4-MC-2960-2 uptime is 21 hours, 17 minutes
System returned to ROM by address error at PC 0x1021770, address 0x0
System restarted at 14:00:13 BST Sun Aug 12 2012
System image file is "flash:c2960-lanbasek9-mz.122-50.SE1/c2960-lanbasek9-mz.122-50.SE1.bin"
Solved! Go to Solution.