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Tidal Win Agent crashing with .NET Runtime 2.0 Error

michael.scrivo
Level 1
Level 1

While running the Tidal Windows agent 3.0.1.18 we are getting .NET Runtime 2.0 Error – with a description - Faulting application tidalagent.exe, version 3.0.0.0, stamp 4d5ad33f, faulting module triagt.dll, version 0.0.0.0, stamp 4d5ad33e, debug? 0, fault address 0x00046160.

We have been seeing this happen intermittently across most of our Windows servers. The error is reported in the Windows application event log but the agent log even in high debug mode does not report anything - the agent just dies. We have worked around this by setting the Windows service to auto restart but the running jobs get clobbered and some jobs get stuck in launch.

Has anyone encountered this issue?

Thanks,

Mike

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