07-18-2012 10:37 PM - edited 03-19-2019 05:16 AM
Good day for everyone!
There's 2 CUCM servers in the cluster and 2 CUPS servers in the cluster. Second CUPS(2) server is shutted down.
I'm adding new users to CUCM, turning on "CUP Enabled" in Capabilities Assignments menu, but after that - users not appearing in CUPS Server.
Tried to wait for some hours but sinchronization didnt occur.
Then i go to CUPS Serviceability, and restarted "Cisco UP Sync Agent" - only after that all users synced to CUPS!
Well, tried to reload CUPS server, but problem with sinchronization is still there - need to manually restart Sync Agent service.
CUPS version 8.5.4.10000-15
CUCM version 8.5.111900-21
Any idea how to fix this or troubleshoot? Any help will be kindly appreciated.