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AP541N - Can't get an IP address on some devices.

broonster
Level 1
Level 1

Hi There,

I have an AP541N-N-K9 Dual Band Access Point which I'm  having some issues with. We have a few users with Android and iOS  devices and they want to connect to our corporate network but when we  configure the wireless network details in both OSs none of the devices  get an IP address. We have an MS AD/DNS/DHCP infrastructure. On looking  at the logs of the access point I can see the devices successfully  authnticating but then I see the connection being disassociated and  deauthed. A few seconds later the device attempts to get an IP address  again and the same thing happens again. This loop just keeps on going  forever. If we connect to the AP with an MS OS everything is fine. Below  are examples of the logs.

May 31 14:29:46 info hostapd wlan0: IEEE 802.11 Assoc request from 1c:ab:a7:ad:77:bb  BSSID 00:21:29:00:cb:60 SSID IHCNAT
May 31 14:29:46 info hostapd wlan0: IEEE 802.11 STA 1c:ab:a7:ad:77:bb deauthed from  BSSID 00:21:29:00:cb:60 reason 3
May 31 14:29:44 info hostapd wlan0: IEEE 802.11 STA 1c:ab:a7:ad:77:bb disassociated  from BSSID 00:21:29:00:cb:60 reason 8
May 31 14:28:44 info hostapd The wireless client with MAC address 1c:ab:a7:ad:77:bb  has been successfully authenticated.
May 31 14:28:44 info hostapd wlan0: STA 1c:ab:a7:ad:77:bb WPA: pairwise key exchange  completed (WPAv2)
May 31 14:28:44 info hostapd wlan0: IEEE 802.11 STA 1c:ab:a7:ad:77:bb associated with  BSSID 00:21:29:00:cb:60
May 31 14:28:44 info hostapd wlan0: IEEE 802.11 Assoc request from 1c:ab:a7:ad:77:bb  BSSID 00:21:29:00:cb:60 SSID IHCNAT
May 31 14:28:44 info hostapd wlan0: IEEE 802.11 STA 1c:ab:a7:ad:77:bb deauthed from  BSSID 00:21:29:00:cb:60 reason 3
May 31 14:28:42 info hostapd wlan0: IEEE 802.11 STA 1c:ab:a7:ad:77:bb disassociated  from BSSID 00:21:29:00:cb:60 reason 8
May 31 14:27:42 info hostapd The wireless client with MAC address 1c:ab:a7:ad:77:bb  has been successfully authenticated.
May 31 14:27:42 info hostapd wlan0: STA 1c:ab:a7:ad:77:bb WPA: pairwise key exchange  completed (WPAv2)
May 31 14:27:42 info hostapd wlan0: IEEE 802.11 STA 1c:ab:a7:ad:77:bb associated with  BSSID 00:21:29:00:cb:60
May 31 14:27:42 info hostapd wlan0: IEEE 802.11 Assoc request from 1c:ab:a7:ad:77:bb  BSSID 00:21:29:00:cb:60 SSID IHCNAT

Any ideas?

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