cancel
Showing results for 
Search instead for 
Did you mean: 
cancel

Who Me Too'd this topic

Tandberg C40 Not Showing Controls on Screen

craigallen
Level 1
Level 1

I have a Cisco/Tandberg C40 in one of my clients' conference rooms and today it would not show any of the menus or icons on the screen. I thought at first it was the remote, so changed batteries, then changed remotes, but I kept hearing the beeps as I increased or decreased volume. Once the VTC came up I was able to mute and unmute the mic, but without the icon on screen I couldn't tell until I spoke if I was muted or not. I did a hard reset on unit and that did not clear up the problem. Has this happened to anyone before and if so how did you fix it?

Thank you,

Craig Allen

Who Me Too'd this topic