cancel
Showing results for 
Search instead for 
Did you mean: 
cancel

Who Me Too'd this topic

Cisco TelePresence Content Server - Poor Presentation Quality

SrinathGopalkr
Level 1
Level 1

Hello - We are running Cisco TelePresence Content Server (TCS) v5.3 on G2 Platform and find the quality of Presentation on a Live Stream is very poor. In other words we don't find the clarity and sharpness of the Presentation preserved after the TCS encodes it. The content of the presentation can always be questioned, however, if we compared the Presentation quality between an ongoing Video Conference and a Live Stream session, we find the presentation quality delivered by Video Endpoints are superior.

FYI, the Video endpoint dialing into TCS is a C60 codec running software version TC 5.1 and Poor Presentation quality is being observed from a stream that is streamed right from within the Content Viewer webpage. Furthermore, the server logs clearly indicate that the call is on H.264 and NOT H.263 (which i understand TCS does NOT support at this time and/or has issues with Transcoding).

Increasing bitrates even upto 2 Mbps provides only a marginal improvement.

Any input on the above would be highly appreciated.

Thanks

SG

Who Me Too'd this topic