Hi,
I am having a delay (a bit silent) between Unity Call Handler and the answering extension.
CUCM - (SIP) - Cisco 2911 - SIP Trunk <- - - Incoming calls
|
Unity Call Handler
Published number - CTI Route Number
-Greetings and provide Caller Input 2-->transfer to extension 7760
The caller couldn't hear the answering staff saying "Welcome to ..., ... speaking." I could start hear only from the very last bit "..speaking" of the first greeting on a test call. QoS is also there in place to ensure Voice gets the better priority. Would anyone like to share the knowledge to this please?
Thanks,
Lay
