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CUPS 8.6(4)SU1 Upgrade seems to hang...

perrymcgrew
Level 1
Level 1

Trying to upgrade my CUPS PUB & SUB from 8.6.4.10000-28 to 8.6.4.11900--1 (both under current VM ESXi 5).   MD5sum'd verified ISO then estacted it to DVD, mounted DVD to to VM and did the Upgrade (no reboot / switch) starting with CUP Pub.  Watched the log and it seems to have finished - DVD ejected etc.  But the OS Admin GUI still says it is running.  Went over the the SUB and repeated the process and it is doing the same thing.  Have a TAC case open since Friday but engineer only asked if I verified the md5 hash - and he is probably off for the weekend.  I would really like to have the system upgraded before Monday.  Is it safe to do the switch and reboot startoing with the PUB?  I am attaching the last part of the log I copied from the OS Admin window....

Thx -- Perry

14:46:32 post_upgrade|========================= Upgrade complete. Awaiting switch to version. =========================|<LVL::Info>
09/07/2012 14:46:32 upgrade_manager.sh|Post-upgrade processing complete|<LVL::Info>
09/07/2012 14:46:32 upgrade_manager.sh|Application install on inactive partition complete|<LVL::Info>
09/07/2012 14:46:32 upgrade_manager.sh|Upgrade complete|<LVL::Info>
09/07/2012 14:46:32 upgrade_manager.sh|Final exit processing with result 0|<LVL::Info>
09/07/2012 14:46:32 upgrade_manager.sh|Calling /common/download/8.6.4.11900-1/Cisco/bin/prepare_grub --phase L2 --action update --basepath /mnt/source/Cisco --active_part /partB --logfile /common/log/install/capture.txt|<LVL::Debug>
09/07/2012 14:46:33 upgrade_manager.sh|(CAPTURE) [12/09/07_14:46:32] prepare_grub: Preparing grub for phase: l2!|<LVL::Debug>
09/07/2012 14:46:33 upgrade_manager.sh|(CAPTURE) [12/09/07_14:46:32] prepare_grub: Setting up GRUB for l2 for update action|<LVL::Debug>
09/07/2012 14:46:33 upgrade_manager.sh|(CAPTURE) [12/09/07_14:46:32] prepare_grub: Checking for serial-console |<LVL::Debug>
09/07/2012 14:46:33 upgrade_manager.sh|(CAPTURE) [12/09/07_14:46:32] prepare_grub: Checking for product specific hpet setting|<LVL::Debug>
09/07/2012 14:46:33 upgrade_manager.sh|(CAPTURE) [12/09/07_14:46:33] prepare_grub: Checking platform type for kernel arg.|<LVL::Debug>
09/07/2012 14:46:33 upgrade_manager.sh|(CAPTURE) [12/09/07_14:46:33] prepare_grub: Detected HWModel=VMware|<LVL::Debug>
09/07/2012 14:46:33 upgrade_manager.sh|(CAPTURE) [12/09/07_14:46:33] prepare_grub: Set kernel parm for platform as: clock=pmtmr divider=4|<LVL::Debug>
09/07/2012 14:46:33 upgrade_manager.sh|(CAPTURE) [12/09/07_14:46:33] prepare_grub: Set kernel parm: enforcing=0|<LVL::Debug>
09/07/2012 14:46:33 upgrade_manager.sh|(CAPTURE) [12/09/07_14:46:33] prepare_grub: Adding kernel-param:  clock=pmtmr divider=4 enforcing=0|<LVL::Debug>

09/07/2012 14:46:33 upgrade_manager.sh|IOWAIT monitor stopped|<LVL::Info>
09/07/2012 14:46:33 upgrade_manager.sh|Exit processing with result 0|<LVL::Info>
09/07/2012 14:46:34 preflight|Starting preflight|<LVL::Info>
09/07/2012 14:46:34 preflight|Validate preflight data|<LVL::Info>
09/07/2012 14:46:34 preflight|Preflight data validation complete|<LVL::Info>
09/07/2012 14:46:34 preflight|Determine upgrade type|<LVL::Info>
09/07/2012 14:46:34 preflight|Active RH version = 5Server|<LVL::Debug>
09/07/2012 14:46:34 preflight|New os version(xml) = 5Server|<LVL::Debug>
09/07/2012 14:46:34 preflight|Upgrade type = L2|<LVL::Debug>
09/07/2012 14:46:34 preflight|Obtain product type|<LVL::Info>
09/07/2012 14:46:34 preflight|Obtained product type CallManager|<LVL::Info>
09/07/2012 14:46:34 preflight|Processing preflight cleanup mode|<LVL::Info>
09/07/2012 14:46:34 preflight|Clear preflight cancel utility|<LVL::Info>
09/07/2012 14:46:34 preflight|Removing /common/cancel_upgrade/preflight_cancel|<LVL::Debug>
09/07/2012 14:46:34 preflight|Execute cleanup preflight commands for CallManager:L2 from /mnt/source/Cisco/install/preflight.xml|<LVL::Info>
09/07/2012 14:46:34 preflight|Found 7 preflight commands to execute|<LVL::Debug>
09/07/2012 14:46:34 preflight|Execute preflight command (1/7): rm -rf /usr/local/platform/conf/dynamicConfig.xml|<LVL::Debug>
09/07/2012 14:46:34 preflight|Preflight command returns 0|<LVL::Debug>
09/07/2012 14:46:34 preflight|Execute preflight command (2/7): cp -f /common/preflight/CM/L2/dynamicConfig.xml /usr/local/platform/conf/dynamicConfig.xml|<LVL::Debug>
09/07/2012 14:46:34 preflight|Preflight command returns 1|<LVL::Debug>
09/07/2012 14:46:34 preflight|(CAPTURE) cp: cannot stat `/common/preflight/CM/L2/dynamicConfig.xml': No such file or directory|<LVL::Debug>
09/07/2012 14:46:34 preflight|Preflight command did not complete (1). Continuing command processing...|<LVL::Warn>
09/07/2012 14:46:34 preflight|Execute preflight command (3/7): rm -rf /usr/local/thirdparty/jakarta-tomcat/webapps/cmplatform/WEB-INF/pages/install/dynamic.jsp|<LVL::Debug>
09/07/2012 14:46:34 preflight|Preflight command returns 0|<LVL::Debug>
09/07/2012 14:46:34 preflight|Execute preflight command (4/7): cp -f /common/preflight/CM/L2/dynamic.jsp /usr/local/thirdparty/jakarta-tomcat/webapps/cmplatform/WEB-INF/pages/install/dynamic.jsp|<LVL::Debug>
09/07/2012 14:46:34 preflight|Preflight command returns 1|<LVL::Debug>
09/07/2012 14:46:34 preflight|(CAPTURE) cp: cannot stat `/common/preflight/CM/L2/dynamic.jsp': No such file or directory|<LVL::Debug>
09/07/2012 14:46:34 preflight|Preflight command did not complete (1). Continuing command processing...|<LVL::Warn>
09/07/2012 14:46:34 preflight|Execute preflight command (5/7): rm -rf /usr/local/thirdparty/jakarta-tomcat/webapps/cmplatform/WEB-INF/pages/install/install-confirm-content.jsp|<LVL::Debug>
09/07/2012 14:46:34 preflight|Preflight command returns 0|<LVL::Debug>
09/07/2012 14:46:35 preflight|Execute preflight command (6/7): cp -f /common/preflight/CM/L2/install-confirm-content.jsp /usr/local/thirdparty/jakarta-tomcat/webapps/cmplatform/WEB-INF/pages/install/install-confirm-content.jsp|<LVL::Debug>
09/07/2012 14:46:35 preflight|Preflight command returns 1|<LVL::Debug>
09/07/2012 14:46:35 preflight|(CAPTURE) cp: cannot stat `/common/preflight/CM/L2/install-confirm-content.jsp': No such file or directory|<LVL::Debug>
09/07/2012 14:46:35 preflight|Preflight command did not complete (1). Continuing command processing...|<LVL::Warn>
09/07/2012 14:46:35 preflight|Execute preflight command (7/7): rm -rf /common/preflight/CM/L2|<LVL::Debug>
09/07/2012 14:46:35 preflight|Preflight command returns 0|<LVL::Debug>
09/07/2012 14:46:35 upgrade_manager.sh|Cleanup RAM disk|<LVL::Info>
09/07/2012 14:46:35 upgrade_manager.sh|Unmount /common/mnt/product_img|<LVL::Debug>
09/07/2012 14:46:35 upgrade_manager.sh|Cleanup mounted DVD or ISO|<LVL::Info>
09/07/2012 14:46:35 upgrade_manager.sh|Found mount point "/mnt/source" for source filesystem /dev/hdc|<LVL::Debug>
09/07/2012 14:46:35 upgrade_manager.sh|Unmount /mnt/source|<LVL::Debug>
09/07/2012 14:46:35 upgrade_manager.sh|Ejecting DVD (/dev/hdc)|<LVL::Debug>
09/07/2012 14:46:38 upgrade_manager.sh|Refresh CLI product properties cache|<LVL::Info>
09/07/2012 14:46:38 upgrade_manager.sh|Refresh hardware cache|<LVL::Info>
09/07/2012 14:46:38 ServerApiManager|INITIALIZE: sam_legacy_mode_init=1|<LVL::Debug>
09/07/2012 14:46:42 ServerApiManager|INITIALIZE: sam_hssi_mode_init=0|<LVL::Debug>
09/07/2012 14:46:47 upgrade_manager.sh|Cleanup exiting - Cached Data: [Vendor= VMware, Inc.
HWModel=VMware
CPUCount=1
CPUType= Intel(R) Xeon(R) CPU E5-2690 0 @ 2.90GHz
CPUSpeed=2900
MEMSize=4096
BIOSVer=PhoenixTechnologiesLTD 6.00 09/21/2011
ObjectId=1.3.6.1.4.1.9.1.1348
OSVersion=UCOS 5.0.0.0-2
SerialNumber= VMware-42 37 e4 c8 ec e5 0b f1-77 9f 5e 9a e0 71 dd 38
VendorOID=1.3.6.1.4.1.674]|<LVL::Info>
09/07/2012 14:46:48 upgrade_install.sh|Process interface file|<LVL::Info>
09/07/2012 14:46:48 upgrade_install.sh|switch=no|<LVL::Debug>
09/07/2012 14:46:48 upgrade_install.sh|notify_clm=yes|<LVL::Debug>
09/07/2012 14:46:48 upgrade_install.sh|Process interface file complete|<LVL::Info>
09/07/2012 14:46:48 upgrade_install.sh|Upgrade manager complete|<LVL::Info>
09/07/2012 14:46:48 upgrade_install.sh|System upgrade complete|<LVL::Info>
09/07/2012 14:46:48 upgrade_install.sh|Cleaning up download...|<LVL::Info>
09/07/2012 14:46:48 upgrade_install.sh|Cleanup upgrade source area.|<LVL::Info>
09/07/2012 14:46:48 upgrade_install.sh|Ejecting DVD (/dev/sda2)|<LVL::Debug>
09/07/2012 14:46:48 upgrade_install.sh|Removing /common/download/8.6.4.11900-1|<LVL::Info>
09/07/2012 14:46:49 upgrade_install.sh|Started auditd...|<LVL::Info>
09/07/2012 14:46:50 upgrade_install.sh|Started setroubleshoot...|<LVL::Info>
09/07/2012 14:46:50 upgrade_install.sh|Changed selinux mode to enforcing|<LVL::Info>
09/07/2012 14:46:50 upgrade_install.sh|No switch to new version|<LVL::Info>
09/07/2012 14:46:50 upgrade_install.sh|IOWAIT monitor stopped|<LVL::Info>
09/07/2012 14:46:52 upgrade_install.sh|Initiated cluster manager to send updated publisher data to subscribers|<LVL::Info>
09/07/2012 14:46:52 upgrade_install.sh|Upgrade Complete -- (0)|<LVL::Info>
09/07/2012 14:46:52 upgrade_install.sh|set_upgrade_result: set to 1|<LVL::Debug>
09/07/2012 14:46:52 upgrade_install.sh|is_upgrade_lock_available: Upgrade lock is not available.|<LVL::Debug>
09/07/2012 14:46:52 upgrade_install.sh|is_upgrade_in_progress: Already locked by this process (pid: 12855).|<LVL::Debug>
09/07/2012 14:46:52 upgrade_install.sh|release_upgrade_lock: Releasing lock (pid: 12855)|<LVL::Debug>

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