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Analyze Call Path (RTMT_8.91) doesn't open

mtotelenivel1
Level 1
Level 1

Hello,

We're using RTMT 8.91 and in Analysis Manager when we click on Analyze Call Path application (or in Unified Analysis Manager menu, Tools > Analyze Call Path) it doesn't open.

2012-11-12_114227.png

Why does it fails? Cisco procedure said a new window appears to fill the fields (calling, called, time...) but it doesn't work. Do we have to make any special before using this app?

Regards,

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