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Unity Call Sender

Ian Jones
Level 1
Level 1

Hi

I have configured live reply so users can call back external numbers from voicemail. If I access the voicemail from the associated extension all works fine.

If I call into voicemail from an external phone (home phone) and log into my account I am then unable to call the sender I get "sorry the senders phone is busy"

anyone know why this is?

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