02-07-2013 08:22 AM - edited 03-19-2019 06:14 AM
So we just hired a receptionist and moved our office manager (who had been performing double-duty) into a new office. Her extension was 101, which worked fine. I created a new DN (100) for the receptionist and added it to the hunt group for our operator line. For some reason, whenever anyone tries to transfer a call to her, the option to hit the transfer button does not come up immediately. It does eventually come up and then you can transfer the call. Am I missing something here?
Solved! Go to Solution.