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Call Transfer Delay

Chris Pohlad-Thomas
Cisco Employee
Cisco Employee

So we just hired a receptionist and moved our office manager (who had been performing double-duty) into a new office. Her extension was 101, which worked fine. I created a new DN (100) for the receptionist and added it to the hunt group for our operator line. For some reason, whenever anyone tries to transfer a call to her, the option to hit the transfer button does not come up immediately. It does eventually come up and then you can transfer the call. Am I missing something here?           

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