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UCCX. How External Calls Reached to IVR Then Ext

khalid_ijk
Level 1
Level 1

‎02-10-2013 05:03 AM - edited ‎03-14-2019 11:14 AM

Dears,

I create UCCX auto attandend  its working fine from internal calls can reached to ext after recording. But External Calls can reached to direct line recording but after that when press 1 , 2 the call cannot reached to Ext. can any one help me to solve it.

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