03-19-2013 10:35 PM - edited 03-17-2019 03:06 PM
Hi everyone,
We have a customer running CUCM 8.6 and Presence 8.6, and an ASA with Anyconnect enabled.
They can connect to the VPN and connect to the Jabber client, but when making a call (whether external or internal) it connects, but without any voice/audio. We thought from a previous job with another customer it was an issue of routing, but the 10.0.0.0/8 network is part of the secured routes (phones on 10.5.0.0/16 and servers on 172.26.2.0/24), and also no ACLs are configured for the VPN profile.
I'm not particuarly fluent in Jabber, although know my way around the ASA and CUCM. What can anyone suggest to show or debug when making a call to determine the issue?
Thanks in advance,
Karl.