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Android rejecting ISE's publicly-signed certificate?

zmainedsnz
Level 1
Level 1

We have recently deployed a VeriSign certificate on ISE for both HTTPS and EAP, it uses a corporate CA to generate and push out user certs. It seems to work on all devices but Android.

The Android device successfully completes onboarding process, but when it tries to connect using EAP-TLS, it fails and the following error shows on the ISE:

"Authentication failed: 12520 EAP-TLS filed SSL/TLS handshake because the client rejectd the ISE local-certificate"

It has been verified that VeriSign's root certificate has been pushed out and installed on the Android devices. I can't understand why would the client not trust validate the VeriSign certificate.

Has anyone seen this before? Does the client need a corporate root certificate chain to trust the user certificate it has been privisoned with? Could that be the problem?

The ISE is running v1.1.3 patch 1

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