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9951 Reset to Factory (I have no access to ADMIN mode)

Paul Dicine
Beginner
Beginner

Team,

Does anyone have any way to reset a 9951 to factory defaults without having to go into the admin mode? I have 4 phones that the customer has from an old no existant cluster and they have forgotten the password to so its not a simple as going into Admin mode and hitting factory reset. The methods for factory resets on the 79xx series do not work on these phones so i am at a loss on how to proceed.

Any suggestions appreciated.

Paul

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