Hi
I am running CUCM 9.1, CUEAC 9.1 and CUP 9.1. My problem is when i log into the attendant console client, my presence status for all users is showing as "unknown". I have configured the Presence server with the ip address of the CUEAC server
System > Security > Incoming ACL >
From the CUEAC server, when i test CUP connectivity, it passes also.
From the CUEAC client, when i select a user from the directory there is a ? in the presence field. When i hover over it, it says the presence status is unknown.
has anyone come accross this before?
Thanks,
Derek
