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CWMS call-in drop after meeting-ID entered

Aaron McMillan
Level 1
Level 1

Phones or devices registered directly to our UCM are able to join CWMS meetings just fine.

All CWMS functionality working fine other than this dial-in scenario. A remote office is setup with a new DID for local calls going to CWMS. This DID is translated to the normal CWMS call-in number on UCM. The call goes through and CWMS answers. Once you input the meeting ID and hit # the call drops.

PRI --(G711)--> MGCP VG  --(G729 WAN)--> TxPattern on UCM --(stays G729)--> CWMS

-PRI and MGCP voice gateway are located in the remote office

-UCM and CWMS are located at the main office

UCM 8.6.2

CWMS 1.1.1.316.A

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