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Can not remove second line in Jabber for Tablet device on CUCM

Fikri FIRAT
Level 5
Level 5

Hi all,

The functionality we are trying to achieve is that people will have different DNs for their desk phones and Jabber for iPad devices, but when they make a call from the iPad, the desk phone DN will be shown. I have been testing out the Primary extension feature in the CUCM but it doesn't work properly so far. And now, I added two different DNs to a Jabber for Tablet device and can not remove the second one from 'Modify button items'. It gives the following error :


Update failed. TypeDbErrors.gen25083

Any ideas on how to fix this? Any ideas on how to use the primary extension feature?

Regards,

Fikri

Enironment :

CUCM 8.6.2

Jabber for iPad 9.3.2 / Jabber for iOS 9.6

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