Hey guys, I'm trying to do a manual upgrade here and I need to download the image.
Process is pretty clear that you have to go through
http://updates.ironport.com/fetch_manifest.html and enter the serial number and the release version. But when I do this and click on Fetch manifest, the website leads me to nowhere. The products are fully covered with contract support, so I am probably typing something wrong here or using a wrong notation for either the Serial Number or the Base Release tag (I assume this is the software version device is running).
Has any of you guys used this url and what type of information did u guys enter?
Thanks.
