hi,
at CUCM 9.1.1.20000-5 I configured a HuntPilot whit Queueing. I configured an audio source for initial announcements.
If somebody call the pilot from internal all works fine, I hear the announcement, the call is going into the queue and the caller hear the music while the huntgroup member phones ringing.
If the caller calls from external, from PSTN, the announcement is not to hear. There's is some silence at the start and then the caller hears ringtone and the huntgroup member phones ringing.
The CUCM is connected to PSTN with 2 BRI NT/TE ports at an 2801 Gateway configured as H323.
Can somebody help, how his works?
